BPO Consulting
Overview
As we all are aware of the fact that nowadays Indian industries growing on a very large scale. As, these are known to supply the best services to the client. These are considered to be a segment of the ITES industry ( i.e .information technology-enabled services). As the name suggests that these are the industries that deal with the information of Technology enabled services.
BPO refers to the services that are actually engaged in the drawing of a particular business or we can say that these services enhance the sale of the business to a greater extent. There are too many services that are offered under the name BPO Services
Here we are going to know about the services that are offered by Britly Technologies:
Since from 2012, there are so many services that are offered by Britly Technologies. The telecom services provided by these are considered to be the best among all services. They provide services over domestic as well as international level. So, if you are going to setting up your business in foreign countries,and want to get it done along with India, just be patient. As, this technology will help you to serve your business among all the states and countries whenever you want.
When it comes to setting up your business in some foreign countries or in your country it is necessary for you to have good telecom services. This is offered domestic as well as an International project. There is no need for you to go somewhere else or switch with some other Technologies.
Domestic services that are offered by Britly technologies
The projects that are offered by these are not only related to voice but also are related to some semi voice or non-voice projects. When the project deals with the voice section, there will be a person available who will solve all the queries of the customer without wasting any single moment. When it comes to semi-voice projects basically, the work is done on paper as well as on document or can say over the call or voice service. The person is not supposed to indulge in the conversation for a very long duration. In this project, the person is supposed to file the Query and just wait for the moment until it gets resolved. Till the time it will not get resolved our customer service will be in touch with the person over the phone or by any other means. When it comes to a non-voice project it is basically dealing with the person over the email, registered query for something that has been taken place in the account of the company. In these services, a person is available \ who only deals with all these registered queries or complaints. We do not let our customer suffer for long.
International Services that are offered by Britly Technologies
It is not necessary that a person is dealing only within the state or country. The time and Technology have been so advanced, as there are so many people who have settled of their businesses and foreign also. To deal with the customers available there it is necessary for you to have a perfect source. Britly Technologies offer these services for customers available on the international level also. The services will be the voice, semi voice or non-voice. It totally depends upon the query complaint that has been registered. Once it has been clear that which type of issue that then the service provided accordingly. If a person wants to resolve all the issues over the telephonic conversation then the person is supposed to the call only. If in any case, if the issue can't be resolved over the call then some of the documentation has been done, then it will come under the category of semi voice process. If there is something that cannot be resolved over the call or also not by the means of semi voice process then technically a nonvoice process has been offered to the customer. In this particular service, the person is supposed to register all the issues to the company and then everything will return, and also all the qualities of the customer as well as of Executive have cleared then the certain actions will take place. Basically, in non-voice projects, a person is available who is the professional in this particular sector, will resolve the issue in no time.
So there is no need for you to worry. As we are here to serve you with best of our services in each and every sector we are the partners with all the leading telecom companies IT and ITES and all the banking organization available worldwide. So this will prove out to be your one-stop destination, just trust us with our services, and in no time you will feel the change.
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